We want you to be fully satisfied with every item you purchase from Auda. If you are not happy with any of our products for any reason, we'll gladly refund your money within 30 days of purchase.

All products sold at Auda t are not for commercial use and are intended for residential use only

If you're not satisfied with your purchase, most items may be returned by mail or at any of our  Auda store locations in original condition within 30 days of purchase. Returns will be refunded in the same form of tender as the original transaction. If you wish to return by mail outside of the 60-day policy for any reason, please contact Auda t Customer Care  Or send us email.

Call Customer Service

Please contact customer service for oversized, damaged or defective items within 30 days after the item has been received. Have this information handy from your confirmation email containing: Order number, item number, tracking number, your email address and your phone number

Returns Exceptions

  • Items designated as "Online Only" cannot be returned to a Auda store location. They must be shipped to the Auda Returns Department prepaid and insured by the customer. This information is detailed in Returning an Item and is also printed out and included with your order.
  • Shipping Expenses are non-refundable unless the return is a result of a manufacturing defect or our shipping error. If such an event occurs, please contact World Market Customer Care immediately to arrange the return and we will refund all shipping expenses.
  • Gift Cards are not returnable.
  • Gift Wrap fees are non-refundable, unless an item is damaged or defective.
  • Items purchased from a Auda retail store cannot be returned by mail.
  • Returns to a Auda store location after 30 days of purchase will be issued store credit.
  • With an Online Gift Receipt/Invoice, an Online gift can be returned. A return or exchange will be offered to the original purchaser or an in-store credit will be issue to the gift recipient.
  • If returned to a store without a receipt, store credit will be issued at the lowest selling price within the past 60 days for merchandise returned in its original condition, with the exception of the following departments:
    • Bedding, Slip Covers, Window Coverings, Shower Curtains, Jewelry & Accessories, Framed Art or Knobs & Hooks.

Can't find the information you need? Contact World Market Customer Care, available every day 7am-12 midnight (EST)......

Returns without a receipt

  • If returned to a store without a receipt, store credit will be issued at the lowest selling price within the past 90 days for merchandise returned in its original condition, with the exception of the following departments:
    • Bedding, Slip Covers, Window Coverings, Shower Curtains, Jewelry & Accessories, Framed Art or Knobs & Hooks.

Can't find the information you need? Contact Auda  Customer Care, available every day 7am-12 midnight (EST)